Return Qualifications: O'Douds will offer a full refund only if there was a defect in the product or if the product is unused. No partial refunds, returns, or exchanges based on personal preference. Shipping charges are not eligible for refund unless the returned product is defective.
Return Window: You may return unused or defective goods up to 30 days after purchase.
Return Instructions: Returns start with an email to firstname.lastname@example.org to explain what is wrong with the product. All returned goods must be shipped to our warehouse (address below). A return shipping label will be provided only for defective goods. Return shipments should include a slip of paper with order number, contact name and email, as well as desired outcome (return or exchange).
Send returns to:
4328 Airline Drive
Houston, TX 77022